Roberto Cirillo has been CEO of Swiss Post for just under two years. Before that, he was a McKinsey consultant, CEO of the British hospital group Optegra and head of the activities of the service company Sodexo in France. Cirillo took up his post with the aim of stopping the downward trend. In the past five years, the Post’s turnover has fallen by around CHF 1 milliard. The volume of letters is decreasing rapidly, the post offices are less and less frequented.
In an interview with the NZZ, he said: “Today, we make more than 90% of our turnover in the logistics sector with business customers. Especially in e-commerce and goods logistics. Of the CHF 3 milliard we plan to invest in the next four years, the majority will go into logistics and communication services. The reason why the Post was created over 170 years ago was not to transport letters. It was the secrecy of letters. It was about transmitting information securely, reliably and trustworthily. That’s what we want to do more of in the digital world as well.” (22.02.2021)