Support – the important volunteers behind the stage with daily customer contact

Report from our support team about their work since the beginning of the year: The support team has deleted

  • deleted 47 accounts
  • restored 1 password
  • solved 11 problems. This involved the following: Error message due to root certificate not installed, new e-mail address stored, certificate creation without <keygen> and the certificate format.

Support also receives between twenty and thirty unwanted e-mails every day, and more at weekends. However, these are sorted out semi-automatically.

If you are happy with the work done by our support volunteers, please consider to travel with us or to donate:

Best price journeys with cash back for CAcert: https://www.booking.com/index.html?aid=346253
Donations IBAN CH02 0077 4010 3947 4420 0

DEUTSCH: Bericht unserer Heinzelmännchen vom Support über ihre Arbeit seit Anfang Jahr: Der Support hat seit Anfang Jahr

  • 47 Konten gelöscht (auf Wunsch)
  • 1 Passwort wiederhergestellt
  • 11 Probleme gelöst. Dabei ging es um folgendes: Fehlermeldung wegen nicht installiertem Wurzelzertifikat, neue e-Mail-Adresse hinterlegt, Zertifikaterstellung ohne <keygen> und das Zertifikatformat.

Support bekommt ausserdem jeden Tag zwischen zwanzig und dreissig unerwünschte e-Mails, an Wochenenden jeweils mehr. Diese werden jedoch semiautomatisiert ausgesondert.

To join this great team yourself, simply write to secretary@c.o. We offer a thorough induction programme with an experienced support engineer. Work from home possible in a workload of your choice. English (reading and writing); other languages an advantage.

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